Shipping Policy

We provide standardized, safe and efficient global shipping services for all electric bicycle, water bottle and cup holder orders, adopting professional anti-collision, shockproof, compression-resistant and waterproof packaging solutions customized for large electric mobility equipment and small daily accessories to ensure complete structural performance, flawless surface appearance and intact accessory matching after cross-regional transportation. All valid orders will be processed for professional warehouse sorting, strict quality inspection and exclusive classified packaging within one to three business days after successful payment confirmation. Warehouse sorting, product inspection and packaging work will be suspended on weekends and official public holidays due to routine equipment maintenance and daily staff rest arrangements. Electric bicycles, as large electronic mobility equipment, are vulnerable to frame extrusion deformation, surface paint scratching, electrical component vibration damage and accessory loss during long-distance logistics transportation. Water bottles and cup holders are prone to surface abrasion, structural cracks and extrusion deformation due to stacking and friction. To completely avoid transit damage and ensure product integrity, we implement industrial-grade protective packaging for all products. Each electric bicycle is fully inspected for frame stability, electrical system sensitivity, tire completeness and accessory integrity before packaging. The whole vehicle is wrapped with thickened anti-scratch protective films and high-density shockproof foam, with protruding parts and key stress points reinforced with anti-collision protection sleeves. Detachable parts and small accessories are independently sealed and stored to prevent loss and collision damage. Water bottles and cup holders are individually packaged with soft buffer materials and waterproof dust-proof layers to isolate friction marks and extrusion damage. All packaged products are fixed with customized internal support structures to prevent shaking and displacement during transportation, then placed in thickened waterproof and drop-resistant reinforced cartons with internal gaps fully filled with shockproof fillers. After completing quality verification, accessory counting and standardized sealed packaging, the system will automatically generate a unique tracking number and shipping confirmation notice, allowing customers to check real-time logistics status and delivery progress online at any time. Standard domestic shipping takes five to eight business days for door-to-door delivery, while international shipping requires twelve to twenty business days due to cross-border customs clearance, large-item inspection and local terminal distribution. All delivery times are estimated reference values, and delays may occur due to extreme weather, strict customs inspection, logistics peak congestion and carrier operational backlogs. Shipping fees are automatically calculated based on package weight, volume and delivery region, with eligible orders enjoying periodic free shipping activities. All international import taxes and clearance fees shall be borne by the recipient in accordance with local official regulations.